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Parcel delivery within the EU DPD.DHL.UPS/Free shipping for orders over 49€ in Germany/Same-day door-to-door delivery in Hamburg/Pick up in store Lademannbogen 3,22339 Hamburg
Parcel delivery within the EU/Free shipping for orders over 49€ in Germany/Same-day delivery service in Hamburg/In-store pickup
Parcels within the EU/Free shipping for purchases over 49€ in Germany/Same day delivery in Hamburg
10 Euro discount when registering / 300 points for each order / 200 points for referring friends
Safe payment guarantee/all payment methods are reliable
The warehouse is open to individuals and companies, Monday to Friday 9:30-17:00/Saturday 00-15:00/Closed on Sundays and holidays

Shipping and Delivery

Same-day delivery within Hamburg

Only within 25 kilometers of the Hamburg warehouse, you can choose to have delivered to your door on the same day.

For orders over 49 euros: delivery fee is 6 euros;

For orders over 79 euros: delivery fee is free.

Delivery time: Monday to Friday 18:00-22:00.

Please place your order before 16:00 on the same day, and indicate the delivery time in the order remarks, or contact us by phone to ensure that the deliveryman can contact you on time.

Shipping

Delivery area

Region1: DPD/DHL/UPS 1-2 working days

Germany (DE)

Free shipping for DPD/UPS above 49€ and below 28kg, DHL shipping is 1.99€.

For items under 49€, DHL postage is 7.99€ and DPD/UPS postage is 5.99€. For items exceeding 28kg, DPD/UPS postage is 5.99€/28kg and DHL is 7.99€/28kg.

Region 2: UPS 2-3 working days

Austria (AT) Belgium (BE) Denmark (DK) Luxembourg (LU) Finland Finland (FI) Sweden (SE) Polen Poland (PL) Netherlands (NL) Czech Republic Czech Republic (CZ)

Free shipping for orders over 89€ and less than 28kg. Postage for orders less than 89€ is 9.99€. The excess is calculated at 9.99€/28kg.

Region 3: UPS 3-4 working days

France (FR) Italy (IT) Greece (GR) Portugal (PT) Spain (ES) Ireland (IE) Slovenija (SI) Croatia (HR)

Free shipping for orders over 99€ and less than 28kg. Postage for orders under 99€ is 12.99€. The excess is calculated as 12.99€ per 28kg.

Region 4: UPS 3-4 working days

Estonia (EE) Lithuania (LT) Rumänien Romania (RO) Bulgarien (BG) Lettland Latvia (LV) Hungary (HU)

Free shipping for purchases over 149€ and less than 28kg, low price The postage is 19.99€ for 149€, and the excess is calculated as 19.99€ per 28kg.

For other countries, please consult customer service staff. Delivery time means that under normal circumstances, some irresistible factors may cause the delivery time to be extended. Please check the status of the package on the website at any time. If you have any questions, please contact our customer service staff directly.

Return and exchange

Asienmarkt has strict requirements when purchasing and selecting suppliers to ensure the formal channels and expiration dates of products.
1 If you find expired products or damaged packaging, please contact customer service in time.
2 Customers have the right to return the ordered goods within two weeks. In this case, the customer has to bear the cost of returning the goods. We will refund your payment within one week after the goods arrive.
3 Regarding gifts, special offers are non-refundable.
4 Regarding the quantity, the customer has the right to raise an objection within three days of arrival.
5 For missing or expired or damaged goods, we will resend them in the next order, or put the amount of the out-of-stock goods into your account for next use.
6 For the processing of returns and exchanges, customers may be required to provide pictures due to need, so please keep the original information as much as possible.
7 Asienmarkt does not make returns or compensation for product problems caused by human negligence or improper use.
8 We do not issue refunds for fresh and frozen products.